Triage on some referrals… Scotland Wide IT Issues cause a Big Headache for Inverkeithing Medical Group

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{CAPTION}Inverkeithing Medical Group (IMG) as Scottish Wide IT Issues.

Source… IMG via Facebook’s Dalgety Bay Billboard and courtesy of Andrea Hynes-Whalley, Chair of the Patients Participation Group (PPG)

Notice from IMG

‘Due to ongoing Scotland wide IT issues the practice is having issues sending referrals to other specialities. Our admin team are prioritising urgent cancer and urgent referrals’

For this reason if you have a requested a letter from the practice that does not involve a referral there is likely to be a delay of at least 10 days.

The situation is outwith our control and has been flagged at a national level.
‘We appreciate your understanding and we are all working hard on a workaround and to get through a backlog.

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